Report a Claim

At Aspen Insurance Agency Insurance, we’re dedicated to providing our clients quality insurance policies and superior customer service—including when disaster strikes. Should the need arise to file a claim, we’re ready to assist you in any way we can.

To report a claim, please call (603) 647-0800 as soon as possible. We will direct you concerning the next steps in the claims process. Should you need to begin the claims process outside of normal business hours, please contact your insurance carrier directly, then contact us as soon as possible.

Should fire, flood, or theft necessitate a property claim, please remember to call the appropriate authorities should the loss involve theft, vandalism, or if someone has been injured.

Next, protect your damaged property by making reasonable repairs that can be completed safely to ensure no further damage can occur. For example, secure a tarp on the roof for leaks, cover shattered windows, etc. Be sure to keep all receipts for any supplies that were needed to complete the temporary repairs.

Should an automobile or recreational vehicle accident occur, always stop your vehicle and move it to a safe place first. Call the local authorities for medical assistance immediately if anyone involved has sustained injuries. Always remain at the scene.

Once the local authorities are on scene, always cooperate and answer all of their questions, but never admit fault to anyone. Be sure to note addresses, telephone numbers, and type of vehicles involved in the accident as well as any contact information for witnesses. Take photos of the damage if possible.

Insurance Company Claim Contacts:

CompanyPhoneClaimsBillingWebsite
American Modern Ins. 866-543-2644800-375-2075866-543-2644www.amiq.com
American European Insurance Co.888-925-7100www.aeiginsurance.com
AmTrust888-865-6335www.amtrustgroup.com
Applied Underwriters 877-234-4450 www.auw.com
Cambridge Market Alliance800-691-1515
Chittenden Insurance Group800-639-1504
Cincinnati Ins Co888-242-0888877-242-2544888-242-0888www.cinfin.com
Commerce Insurance800-513-4813800-513-4813800-513-4813www.commerceinsurance.com
Concord Group 800-852-3380800-852-3380 #2800-584-1223www.concordgroupins.com
First Comp888-500-3344888-500-3344
Flood Insurance Processing Center 866-796-7582www.NFSMT.com
Foremost Ins Group800-528-5995800-527-3907800-532-4221www.foremost.com
Guard Ins Group 800-673-2465800-673-2465800-673-2465www.guard.com
Hagerty Ins. 877-922-9701800-922-4050www.hagerty.com
Hanover Ins Co800-533-2562800-628-0250800-853-0456www.hanover.com
Hartford Ins. Co. 800-771-8557800-243-5860www.thehartford.com
Liberty Mutual Group 800-653-7893800-562-3936866-290-2920www.libertymutual.com
Maine Mutual Group888-664-2455800-343-0533888-664-2455www.mainemutual.com
Main St. America800-258-5310877-425-2467www.msagroup.com
Memic800-660-1306www.memic.com
Merchants Ins800-462-8182800-258-3574800-462-8182www.merchantsgroup.com
Met Life800-255-0332800-854-6011800-665-4129www.metlife.com
MiddleOak / Middlesex860-638-5241800-662-6243www.middleoak.com
Mount Washington Ins. 800-979-6288800-932-6288800-979-6288www.mwac.com
Philadelphia Insurance Companies877-438-7459800-765-9749877-438-7459
Premium Assignment850-907-5347www.premiumassignment.com
Progressive800-876-5581800-274-4499www.progressive.com
Safeco877-566-6001800-332-3226800-332-3226www.safeco.com
Safety Insurance800-951-2100800-951-2100800-951-2100www.Safetyinsurance.com
Tower Group Companies 877-490-0049888-856-5522877-883-6599www.twrgrp.com
Travelers Insurance800-842-5075800-252-4633800-842-5075www.travelers.com
Union Mutual 802-223-5261www.unionmutual.com
Utica National 800-695-1914800-284-3806www.uticanational.com
Vermont Mutual800-451-5000800-435-0397www.vermontmutual.com
Worcester Insurance Company Harleysville 800-523-6344